Shipping & Delivery Times

Shipping:

Shipping is $9 flat rate anywhere in Australia. Express post is $15.

FREE delivery for all orders over $60.

We use the trusty Australia Post and all orders come with tracking. We ship within 0- 2 working days of your order being received (most within 1 working day).  In the extremely unusual event that a parcel is not received, you must contact us as soon as possible. Lost claims are not valid after 3 weeks from order date. 

We are currently shipping within Australia only. 

Dispatch times:

We aim to dispatch all orders within 48 working hours and most go same or next working day. Occasionally it can take longer during busy periods or if we are caught short with stock. If we expect your order to take longer than 2 working days to ship then we will contact you to explain why and offer an alternative if applicable.

Returns:

Treats unfortunately cannot be returned, however if your order is damaged upon arrival please send us a photo to hello@baredogtreats.com.au

We will either send you a new replacement or if the item is currently out of stock, we will issue a store credit. 

Please contact us within 10 business days. 

 Orders over 10 business days from delivery date cannot be reimbursed.